Nutrioo Shipping Policy

Last Updated: July 31, 2026

Thank you for shopping with Nutrioo. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully.

1. Order Processing

• All orders are processed after successful payment confirmation.

• Orders are typically processed within 1–2 business days.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During festivals, promotional events, or periods of high order volume, processing times may be slightly longer.

2. Shipping Locations

Nutrioo currently ships across India.

At this time, we do not offer international shipping unless specifically announced on our website.

3. Delivery Time

Estimated delivery timelines are:

• Metro Cities: 2–5 business days

• Tier 2 & Tier 3 Cities: 3–7 business days

• Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on the courier partner and your location.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any free shipping offers will be clearly mentioned on our website and are subject to applicable terms.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS containing your tracking details, where available.

You can use the provided tracking information to monitor the status of your shipment.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to factors beyond our control, including:

• Weather conditions

• Public holidays

• Natural disasters

• Courier service disruptions

• Incorrect or incomplete delivery address provided by the customer

Nutrioo is not responsible for delays caused by third-party courier partners or events beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges, if any, may be applicable for re-dispatch.

8. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with, please:

• Take clear photos of the package before opening it.

• Contact our customer support within 48 hours of delivery.

• Include your order number and photographs when reporting the issue.

We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy.

9. Lost Shipments

If your order is marked as delivered but you have not received it, please contact us within 48 hours of the delivery notification.

We will coordinate with the courier partner to investigate the issue.

10. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us through the contact information available on the Nutrioo website.

Thank you for choosing Nutrioo. We appreciate your trust and are committed to delivering quality nutrition products with care.